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How long does shipping take?

We work on a pre-order basis to ensure every piece is made with care and attention to detail. Production takes up to 3 days, and then your order is shipped.

📍 Delivery times:
•⁠ ⁠Bali – 3-5 days
•⁠ ⁠Indonesia – 5-7 days
•⁠ ⁠USA & Europe – 10-15 days
•⁠ ⁠Australia & Asia – 7-12 days
•⁠ ⁠Other countries – 10-20 days

We do our best to get your order to you as quickly as possible. If you have any questions about shipping, feel free to reach out—we’re happy to help!

Can I return or exchange an item?

Since our pieces are made to order, returns are only accepted in case of a manufacturing defect. If you have any concerns, feel free to reach out.

Do you offer international shipping?

Yes! We ship worldwide. Shipping costs and delivery times vary by location.

What payment methods do you accept?

We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, and cryptocurrency.

Can I cancel my order after payment?

Cancellations are possible within 24 hours after purchase. After that, your order goes into production and cannot be canceled.

How can I track my order?

Once your order ships, you’ll receive a tracking number via email.

How much does shipping cost?

Shipping costs depend on your location and are calculated at checkout.

Can I return an item?

Since our items are made to order, returns are only accepted in case of a defect. If there’s an issue, contact us within 3 days of receiving your order.

Can I exchange a size?

Exchanges are possible in rare cases, if the item is unworn, with tags, and in original packaging.

What if my item arrives damaged?

Contact us with photos and details, and we’ll offer a replacement or solution.

How do I choose the right size?

Check the size chart in each product description. If unsure, message us—we’ll help you find the perfect fit!

Can I change my shipping address after ordering?

If your order hasn’t shipped yet, contact us ASAP.

Do you have physical stores?

We’re currently online-only, but a showroom is coming soon!

How can I contact you?

Reach us via Instagram, WhatsApp, or email—we’re happy to help!

Couldn't find your answer?

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